Step 1
To begin, browse our extensive catalog of unique memorials and choose the one that best suits your needs. It's quick and easy to get started. Start browsing now 👉 Cremation Art Glass | Featured Products
Step 2
After placing your order, we'll send you a confirmation email with instructions on how to prepare and ship your loved one's ashes or other memorial material. Be sure to check your spam or junk folder for our confirmation email. You can also find step by step shipping instructions in the Shipping and Tracking tab above ☝
Step 3
Rest assured knowing your loved one is in good hands. We'll take care of everything else from here and create your memorial with the utmost care and attention to detail.
To begin, browse our extensive catalog of unique memorials and choose the one that best suits your needs. It's quick and easy to get started. Start browsing now 👉 Cremation Art Glass | Featured Products
Step 2
After placing your order, we'll send you a confirmation email with instructions on how to prepare and ship your loved one's ashes or other memorial material. Be sure to check your spam or junk folder for our confirmation email. You can also find step by step shipping instructions in the Shipping and Tracking tab above ☝
Step 3
Rest assured knowing your loved one is in good hands. We'll take care of everything else from here and create your memorial with the utmost care and attention to detail.
How do I know where to send the ashes for my order?
When looking over the items on our site, each item description states which artist makes that particular item. All ashes must be sent directly to the artist's studio. Please DO NOT send ashes to our main office in Kansas City. If you are unsure of which artist is making your items, please review the listing for the items in your cart. You may also call or email us to confirm. Our artists shipping addresses can be found on their calling card at the bottom of this page. (Keep scrolling) 👇
How much of the ashes are required to create something?
For most orders, we only require a single tbsp. of the ashes (total) to make between 7-10 different pieces. Our rings and pendants utilize roughly 1/4 tsp. per item, while our paperweights and suncatchers each use around 1/2 tsp. When ordering from multiple artists, please send 1 tbsp. of ashes to each corresponding artist. This is to ensure each artist has enough ashes to extract the usable material.
How long does it take to complete an order?
Please review your artists calling card at the bottom of this page for shipping information and turnaround times.
How do I properly mail cremated remains via USPS?
1) The package is sent via Priority Mail Express.
2) The identity of the contents "Cremated Remains" should be marked on the address side of the parcel.
3) Ashes should be mailed in double (2) zip-lock bags. This ensures that the remains won’t escape from their containers and cause damage, discomfort, destruction, or soiling.
4) Please clearly write your full name (not the name of the deceased) and telephone number on the actual zip-lock bag in permanent marker so our staff can easily identify your package.
5) Optional: A photograph and letter about your loved one. We would love to know about their life, personality, character etc. Whatever you feel like sharing, we want to hear about it 💙
Can you use more than one set of ashes to make a single piece?
Yes, we can use multiple sets of ashes to create individual items. There is no extra charge for this. You may send the ashes premixed or separated. Whichever is easiest for you. Please be sure to include a note in your package so our artists are clear on how to create your items.
What will happen to the unused portion of the ashes?
If you're working with artist Chris Santora, your ashes will be safely stored at his studio for future orders. For all other artists, they are instructed to hold onto the ashes for up to 3 months before scattering them locally. We're committed to handling your loved one's ashes with the utmost care and respect throughout the entire process. The US Post Office requires cremated remains be sent Priority Express Mail. If you would like the unused portion of ashes returned with your order, please click the link below to purchase a return ashes shipping credit 👉 Priority Express Shipping for Cremated Remains
Do you ship internationally?
Yes! When shipping our memorials internationally, the cost is generally between $15 - $35 USD depending on weight and destination. When placing your order, please select the international shipping option. We will contact you for your international shipping payment via email after your order has been created by our artist. Questions about international shipping? Email us at: [email protected]
When looking over the items on our site, each item description states which artist makes that particular item. All ashes must be sent directly to the artist's studio. Please DO NOT send ashes to our main office in Kansas City. If you are unsure of which artist is making your items, please review the listing for the items in your cart. You may also call or email us to confirm. Our artists shipping addresses can be found on their calling card at the bottom of this page. (Keep scrolling) 👇
How much of the ashes are required to create something?
For most orders, we only require a single tbsp. of the ashes (total) to make between 7-10 different pieces. Our rings and pendants utilize roughly 1/4 tsp. per item, while our paperweights and suncatchers each use around 1/2 tsp. When ordering from multiple artists, please send 1 tbsp. of ashes to each corresponding artist. This is to ensure each artist has enough ashes to extract the usable material.
How long does it take to complete an order?
Please review your artists calling card at the bottom of this page for shipping information and turnaround times.
How do I properly mail cremated remains via USPS?
1) The package is sent via Priority Mail Express.
2) The identity of the contents "Cremated Remains" should be marked on the address side of the parcel.
3) Ashes should be mailed in double (2) zip-lock bags. This ensures that the remains won’t escape from their containers and cause damage, discomfort, destruction, or soiling.
4) Please clearly write your full name (not the name of the deceased) and telephone number on the actual zip-lock bag in permanent marker so our staff can easily identify your package.
5) Optional: A photograph and letter about your loved one. We would love to know about their life, personality, character etc. Whatever you feel like sharing, we want to hear about it 💙
Can you use more than one set of ashes to make a single piece?
Yes, we can use multiple sets of ashes to create individual items. There is no extra charge for this. You may send the ashes premixed or separated. Whichever is easiest for you. Please be sure to include a note in your package so our artists are clear on how to create your items.
What will happen to the unused portion of the ashes?
If you're working with artist Chris Santora, your ashes will be safely stored at his studio for future orders. For all other artists, they are instructed to hold onto the ashes for up to 3 months before scattering them locally. We're committed to handling your loved one's ashes with the utmost care and respect throughout the entire process. The US Post Office requires cremated remains be sent Priority Express Mail. If you would like the unused portion of ashes returned with your order, please click the link below to purchase a return ashes shipping credit 👉 Priority Express Shipping for Cremated Remains
Do you ship internationally?
Yes! When shipping our memorials internationally, the cost is generally between $15 - $35 USD depending on weight and destination. When placing your order, please select the international shipping option. We will contact you for your international shipping payment via email after your order has been created by our artist. Questions about international shipping? Email us at: [email protected]
**ATTENTION**
When looking over the items on our site, each item description states which artist makes that particular item. All ashes must be sent directly to the artist's studio. Please DO NOT send ashes to our main office in Kansas City. If you are unsure of which artist is making your items, please review the listing for the items in your cart. You may also call or email us to confirm. Our artists shipping addresses can be found on their calling card at the bottom of this page. (Keep scrolling) 👇
When looking over the items on our site, each item description states which artist makes that particular item. All ashes must be sent directly to the artist's studio. Please DO NOT send ashes to our main office in Kansas City. If you are unsure of which artist is making your items, please review the listing for the items in your cart. You may also call or email us to confirm. Our artists shipping addresses can be found on their calling card at the bottom of this page. (Keep scrolling) 👇
Once you receive your tracking number from your artist, you can easily track your package below.
Return Policy
Due to the custom and intimate nature of our Cremation Memorials, we are unable to accept returns. In the rare event that you are discontent with your order, please let us know and we will do our best to alleviate the issue.
Cancellation Policy
We offer full refunds if an order is canceled within 24 hrs.
If an order is canceled within 7 days of the order date, there is a 20% cancellation fee.
If an order is canceled after 7 days, the following options are available:
Timeline Disclaimer
All orders are made in the order in which they are received. When ordering from multiple artists, your packages will arrive individually from each artist. Please try to order your Christmas gifts as early as possible to ensure they arrive on time for the holiday. Christmas orders cannot be rushed. Custom artwork may require an extended waiting period. Below is a list of our artists calling cards with their estimated turnaround. These completion times are estimated and cannot be guaranteed. Rush orders may be determined on a case-by-case basis.
We completely understand the emotional difficulty of handling your loved one's ashes. However, in rare cases some folks have waited over a year before sending their packaged cremains. If we do not receive your package within 4 weeks of receiving the order, your order will be moved to the back of the line so we may continue moving forward with current orders. Thank you for understanding.
Due to the custom and intimate nature of our Cremation Memorials, we are unable to accept returns. In the rare event that you are discontent with your order, please let us know and we will do our best to alleviate the issue.
Cancellation Policy
We offer full refunds if an order is canceled within 24 hrs.
If an order is canceled within 7 days of the order date, there is a 20% cancellation fee.
If an order is canceled after 7 days, the following options are available:
- We can create the items you ordered without using the ashes.
- We can email you a digital gift card for the full amount paid. This can be used towards any future order placed on our website.
- We can put your order on hold indefinitely. Whether it’s 2 weeks or 2 years, we're ready to fulfill your order.
- Pay it Forward! We will offer your memorials to a destitute family suffering the loss of a loved one at no cost to them.
Timeline Disclaimer
All orders are made in the order in which they are received. When ordering from multiple artists, your packages will arrive individually from each artist. Please try to order your Christmas gifts as early as possible to ensure they arrive on time for the holiday. Christmas orders cannot be rushed. Custom artwork may require an extended waiting period. Below is a list of our artists calling cards with their estimated turnaround. These completion times are estimated and cannot be guaranteed. Rush orders may be determined on a case-by-case basis.
We completely understand the emotional difficulty of handling your loved one's ashes. However, in rare cases some folks have waited over a year before sending their packaged cremains. If we do not receive your package within 4 weeks of receiving the order, your order will be moved to the back of the line so we may continue moving forward with current orders. Thank you for understanding.
How to talk with your family about ordering
We understand the difficulty in finding the right words to talk to your family.
That's why we've drafted the following letter to make it easier for you to speak to them about ordering. Feel free to copy and paste, edit as needed, and share with your friends and family.
Hello friends and family,
With [our loved one's] passing, we're looking to memorialize them in a way that keeps them close to our hearts and homes. While searching online, I found a company called Sands of Time which offers a variety of beautiful glass keepsakes infused with a small amount of cremation ash. Please visit www.cremationartglass.com and email me back the links to the products you’re interested in, along with the size and color preferences. If we place our orders together, we can take advantage of their family discounts. If you have any questions, feel free to call them at 816-612-6961 or visit their help desk at www.cremationartglass.com/help-desk.
With love and gratitude,
[Your Name]
That's why we've drafted the following letter to make it easier for you to speak to them about ordering. Feel free to copy and paste, edit as needed, and share with your friends and family.
Hello friends and family,
With [our loved one's] passing, we're looking to memorialize them in a way that keeps them close to our hearts and homes. While searching online, I found a company called Sands of Time which offers a variety of beautiful glass keepsakes infused with a small amount of cremation ash. Please visit www.cremationartglass.com and email me back the links to the products you’re interested in, along with the size and color preferences. If we place our orders together, we can take advantage of their family discounts. If you have any questions, feel free to call them at 816-612-6961 or visit their help desk at www.cremationartglass.com/help-desk.
With love and gratitude,
[Your Name]
All of your artists information can be found on this page. This includes their shipping addresses for sending your packaged cremains, and their current turnaround time. If you are unsure of which artists are making your items, please review the listings for the items in your cart. You may also call or email us to confirm.
Bryan R. Glassblower Turnaround 8-10 weeks Shipping Address Bryan R. c/o Sands of Time PO Box 289 Cataumet, MA 02534 |
Joele W. Glass worker Turnaround 6-8 weeks Shipping Address Joele W. c/o Sands of Time 11750 Ramsey rd. Gold Hill, OR 97525 |
Jilli B. Glassblower Turnaround 1-3 weeks Shipping Address Jilli B. c/o Sands of Time PO BOX 2191 Maple Grove, MN, 55311 |
Robert K. Glassblower Turnaround 6-8 weeks Shipping Address Robert K. c/o Sands of Time 17272 Salmon Mine Rd. Nevada City, CA 95959 |
Anna B. Glassblower Turnaround 1-2 weeks Shipping Address Anna B. c/o Sands of Time PO BOX 7006 Sun City, FL 33586-7006 |
Ryan H. Glassblower Turnaround 1-3 weeks Shipping Address Ryan H. c/o Sands of Time 102 Richwood Rd Mullica Hill, NJ 08062 |
Chelle J. Glassblower Turnaround 3-6 weeks Shipping Address Chelle J. c/o Sands of Time 6807 Village Square Dr. Hazelwood, MO 63042 |
Nate M. Glassblower Turnaround 3-4 weeks Shipping Address Nate M. c/o Sands of Time 480 Eaton Rd. Conway, New Hampshire 03818 |
Dezaree S. artist Turnaround 4-6 weeks Shipping Address Dezaree S. c/o Sands of Time 1794 Killarn Circle Middleburg, FL 32068 |
Dennis Y. Artist Turnaround 1-2 weeks Shipping Address Dennis Y. c/o Sands of Time 170 county road 793 Etowah, Tn. 37331 |
Johan R. Artist Turnaround 6-8 weeks Shipping Address Johan R. c/o Sands of Time 553 Hayward Ave N Suite 200 Oakdale, MN 55128 |
Ashley L. Artist Turnaround 10-12 weeks Shipping Address Ashley L. c/o Sands of Time PO Box 1358 Mars Hill, NC 28754 |
Rachel M. Glassblower Turnaround 1-3 weeks Shipping Address Rachel M. c/o Sands of Time PO Box 18300 Minneapolis, MN 55418 |
Kat M. Artist Turnaround 1-3 weeks Shipping Address Kat M. c/o Sands of Time 111 Hibiscus Drive Burlington, NJ 08016 |
Dee K. Artist Turnaround 4-6 weeks Shipping Address Dee K. c/o Sands of Time 3885 HWY 136 Bryant, IA 52727 |
Greg L. glassblower Turnaround 2-4 weeks Shipping Address Greg L. c/o Sands of Time 409 W 38th St Wilmington, DE 19802 |
Greg H. Glassblower Turnaround 3-4 weeks Shipping Address Greg H. c/o Sands of Time 22250 Wolf Creek Dr. Foley, AL 36535 |
Matthew 5:4 "Blessed are those that mourn, for they shall be comforted."