FREE SHIPPING ON ALL U.S. ORDERS
How to Order Memorial Artwork

A Simple,
Guided Process

From choosing a memorial to safely sending the ashes, our team is here to guide you through each step with care, compassion, and personal support.

Free USPS Collection Kit
Safe & Respectful Process
Real Human Support
Our Process

How it works

Our process, simplified.

1

Select your memorials and place your order.

Start with our designs, then customize your memorial with colors of your choosing, your size, and engraving options.

Browsing Sands of Time memorial designs on a laptop

Choose what feels meaningful to you.

2

Send the ashes to the artist.

We provide simple mailing instructions. Most artists use roughly ¼ tsp of ashes per item. Please send only the amount requested.

Preparing and mailing ashes securely

Only a small amount is needed for most orders.

3

We create your memorial and ship it back to you with tracking.

Orders are handcrafted by individual artists. Timelines vary by artist, with most memorials completed in approximately 4 to 6 weeks.

Memorial packaged for shipping

Carefully packaged and prepared for its journey home.

Have questions along the way? We’re here to help.

Real people. Real support.

Sands of Time is a family-run business, and when you reach out, you’re speaking directly with us. Whether you need help placing an order, understanding the process, checking timelines, or simply figuring out where to begin, we’re here to help guide you through it.

Office hours: Monday–Friday • 9am–5pm CST
Chris and Samantha at Sands of Time
Chris & Samantha Santora
Owners, Sands of Time

Family Discounts, Built In.

No promo codes needed. Your discount adjusts as your order grows.

10%

off orders over $300

15%

off orders over $600

20%

off orders over $1200

5%

off orders over $200

10%

off orders over $300

15%

off orders over $600

20%

off orders over $1200